Order Cancellation Terms
If you wish to cancel your order, please contact us no later than 48 hours before the planned delivery of the ordered goods. Otherwise, we will consider the order as confirmed, and you will be charged the full amount on the scheduled delivery day. You can also contact us via email at info@tonycourt.com.
Delivery
The delivery time for orders is between 2 and 5 business days.
Deliveries within Serbia are handled by the PostExpress courier service or another courier service with which Tony Court collaborates for delivery. Delivery costs are charged separately unless otherwise specified or included in certain promotions or special conditions listed on the official website. The delivery cost, if applicable, depends on the weight and value of the package, not the delivery location. For more information on shipping costs, please visit the courier company’s website.
Return Policy
If for any reason you are not satisfied with our service or product, or if the size doesn’t fit, you can return the ordered product WITHIN 7 DAYS from the delivery date. Please send us an email at info@tonycourt.com and describe the reason for the return. If you are exchanging the product for a different size, simply mention that in your email.
The only condition is that the returned product must be in its original condition, unworn, and with all the sales tags intact. Tony Court’s employees responsible for returns are required to respond to you within 24 hours of receiving your email. If you wish to return the product, simply state this in your email – you don’t need a specific reason. If the return meets all the above-mentioned conditions, Tony Court’s online shop will refund your money or replace the item at the value of your order. If it is determined that any of the above conditions have not been met, the return request will not be processed.
The cost of return shipping, i.e., sending the package back to Tony Court, is borne by the customer returning the goods.
Refunds
Refunds will be issued in full to the customer, regardless of the reason for the return, once it has been determined that all the above-listed return conditions have been met.
Consent and Terms Modification
Using our services implies user consent to the stated terms of use. Tony Court’s online shop commits to adhering to everything mentioned above, and any changes to the terms will become effective only after being posted on this page and sending an email notification to all registered users.
